Privacy Policy A Legal Disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Privacy Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific privacy policies you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Privacy Policy. Privacy Policy - the basics Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy. Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location. What to include in the Privacy Policy Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. To learn more about this, check out our article “Creating a Privacy Policy ”.

RAYLUX Seeing Clear Results Through Social Media PROBLEM These sunglasses struggled to stand out in a crowded market and reach its target audience of fashion-conscious consumers. SOLUTION We developed a visually stunning social media campaign that showcased the sunglasses as a must-have accessory. By collaborating with fashion influencers and creating engaging content, we positioned the brand as a trendsetter in the industry. 50% INCREASE IN WEBSITE TRAFFIC 40% BOOST IN SOCIAL MEDIA REACH 30% UPLIFT IN ONLINE SALES ALL PROJECTS VITAGLOW RAYLUX BEST BAKERY ZYNTH

Refund Policy A Legal Disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy. Refund Policy - the basics Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased. What to include in the Refund Policy Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much much more.

PORTFOLIO Budweiser OPPO Makhamisa Makhamisa TikTok Total Sports TikTok The Fix The Fix Huwawi

VITAGLOW Radiating Wellness Through Social Media PROBLEM Vitaglow, a vitamin supplement brand, faced challenges in differentiating itself from competitors and driving product awareness. SOLUTION We created a vibrant and inspiring social media presence that emphasized the benefits of Vitaglow's products. By focusing on user-generated content and influencer collaborations, we built a strong community of loyal customers. 35% INCREASE IN WEBSITE TRAFFIC 25% BOOST IN SOCIAL MEDIA FOLLOWERS 15% UPLIFT IN PRODUCT SALES ALL PROJECTS VITAGLOW RAYLUX BEST BAKERY ZYNTH

THUMB MEDIA. GROWTH IN THE ERA OF CONTENT DRIVEN COMMERCE WE DON’T JUST SHARE STORIES, WE FUEL LASTING CONNECTIONS. LET'S GO VIRAL THUMB MEDIA ABOUT WANT TO CREATE COMMERCE AT THE SPEED OF CULTURE? We’re a founder-led agency dedicated to driving growth through innovative, performance-driven content strategies. Partner with us to take your brand to the next level. READ MORE SERVICES Supercharge Your Growth with Us SOCIAL MEDIA MANAGEMENT Describe the service and how customers or clients can benefit from it. CONTENT CREATION Describe the service and how customers or clients can benefit from it. INFLUENCER MARKETING Describe the service and how customers or clients can benefit from it. CREATIVE CONTENT PRODUCTION Producing content that tells your story, engages audiences, and delivers impactful results. TIKTOK SHOP Boost sales with tailored TikTok Shop strategies, from setup to creative execution. COMMUNITY MANAGEMENT Describe the service and how customers or clients can benefit from it. PORTFOLIO SEE RESULTS, SEE REINVENTIONS OPPO Spotify Wrapped FULL PORTFOLIO AMONG OUR CLIENTS PROUD TO WORK WITH TESTIMONIALS STRAIGHT FROM THE FEED “Use this space to share a testimonial quote about the business, its products or its services. Insert a quote from a real customer or client here to build trust and win over site visitors.” JAMES SAHLEW, MN “Share something positive a past client has said and encourage potential clients to get onboard...” HALIT KEIGAD, FL “This is the space to share a review from one of the business's clients or customers.” MOIZ RUDENS, CA

OUR STORY STORYTELLERS? WE'RE STORY MAKERS OUR VALUES PASSION We're obsessed with creating exceptional social media experiences. INNOVATION We embrace new trends and technologies to stay ahead of the curve. COLLABORATION We believe in the power of teamwork and partnership. RESULTS Our clients' success is our ultimate measure of success. AUTHENTICITY We value genuine connections and honest communication. EMPATHY We understand your world. OUR TEAM Leko Foudner with 15 years Experience Content is eating the world Leko Dladla Chief Creative Officer Decoding the data jungle Ian Mangenga Account Director AWARDS UmpaUmpa has been recognized for our exceptional work in the social media industry. We are proud to have received numerous awards and accolades for our innovative campaigns and outstanding results.

CONTACT THUMB MEDIA At Thumb Media, we combine big brand expertise with a startup mindset, crafting campaigns that resonate with audiences and drive meaningful engagement. Our approach is data-driven yet creative, ensuring that every piece of content not only captures attention but also delivers on key performance metrics. INFO@MYSITE.COM 123-456-7890 500 TERRY FRANCINE STREET, SAN FRANCISCO, CA 94158

The purpose of the following template is to assist you in writing your accessibility statement. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region. *Note: This page currently has several sections. Once you complete editing the Accessibility Statement below, you need to delete this section. To learn more about this, check out our article “Accessibility: Adding an Accessibility Statement to Your Site ”. Accessibility Statement This statement was last updated on [enter relevant date]. We at [enter organization / business name] are working to make our site [enter site name and address] accessible to people with disabilities. What web accessibility is An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies. Accessibility adjustments on this site We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]: Used the Accessibility Wizard to find and fix potential accessibility issues Set the language of the site Set the content order of the site’s pages Defined clear heading structures on all of the site’s pages Added alternative text to images Implemented color combinations that meet the required color contrast Reduced the use of motion on the site Ensured all videos, audio, and files on the site are accessible Declaration of partial compliance with the standard due to third-party content [only add if relevant] The accessibility of certain pages on the site depend on contents that do not belong to the organization, and instead belong to [enter relevant third-party name]. The following pages are affected by this: [list the URLs of the pages]. We therefore declare partial compliance with the standard for these pages. Accessibility arrangements in the organization [only add if relevant] [Enter a description of the accessibility arrangements in the physical offices / branches of your site's organization or business. The description can include all current accessibility arrangements - starting from the beginning of the service (e.g., the parking lot and / or public transportation stations) to the end (such as the service desk, restaurant table, classroom etc.). It is also required to specify any additional accessibility arrangements, such as disabled services and their location, and accessibility accessories (e.g. in audio inductions and elevators) available for use] Requests, issues, and suggestions If you find an accessibility issue on the site, or if you require further assistance, you are welcome to contact us through the organization's accessibility coordinator: [Name of the accessibility coordinator] [Telephone number of the accessibility coordinator] [Email address of the accessibility coordinator] [Enter any additional contact details if relevant / available]

BEST BAKERY Baking Up Social Success PROBLEM A local bakery wanted to expand its customer base and increase foot traffic to its store. SOLUTION We implemented a hyper-local social media strategy, focusing on building a strong online community and running targeted promotions. By leveraging user-generated content and engaging storytelling, we positioned the bakery as the go-to bakery in the area. 60% INCREASE IN SOCIAL MEDIA ENGAGEMENT 35% UPLIFT IN IN-STORE SALES 25% GROWTH IN ONLINE ORDERS ALL PROJECTS VITAGLOW RAYLUX BEST BAKERY ZYNTH

ZYNTH Amplifying the Sound of Innovation PROBLEM Zynth, a cutting-edge electronic device company, struggled to reach its target audience of tech-savvy consumers and establish a strong brand identity. SOLUTION We developed a comprehensive social media strategy focused on creating engaging content that highlighted Zynth's innovative products. Through targeted advertising and influencer partnerships, we positioned Zynth as a leader in the electronics industry. 30% INCREASE IN WEBSITE TRAFFIC 25% BOOST IN SOCIAL MEDIA FOLLOWERS 15% UPLIFT IN PRODUCT SALES ALL PROJECTS VITAGLOW RAYLUX BEST BAKERY ZYNTH

Terms & Conditions A Legal Disclaimer The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of Terms & Conditions. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions. Privacy Policy - the basics Having said that, Terms and Conditions (“T&C”) are a set of legally binding terms defined by you, as the owner of this website. The T&C set forth the legal boundaries governing the activities of the website visitors, or your customers, while they visit or engage with this website. The T&C are meant to establish the legal relationship between the site visitors and you as the website owner. T&C should be defined according to the specific needs and nature of each website. For example, a website offering products to customers in e-commerce transactions requires T&C that are different from the T&C of a website only providing information (like a blog, a landing page, and so on). T&C provide you as the website owner the ability to protect yourself from potential legal exposure, but this may differ from jurisdiction to jurisdiction, so make sure to receive local legal advice if you are trying to protect yourself from legal exposure. What to include in the Privacy Policy Generally speaking, T&C often address these types of issues: Who is allowed to use the website; the possible payment methods; a declaration that the website owner may change his or her offering in the future; the types of warranties the website owner gives his or her customers; a reference to issues of intellectual property or copyrights, where relevant; the website owner’s right to suspend or cancel a member’s account; and much much more. To learn more about this, check out our article “Creating a Terms and Conditions Policy ”